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shipping & delivery

Shipping & Office

Explore the range of our product at Our Shipping and Office :
Perum dalung permai Jl. Tegal permai P3 No. 58 Br. Tegal permai, Kerobokan Kaja, Kuta utara – Badung.

Delivery Policy

Bali Kultura collaborates with Multiple Expeditions to deliver Our products throughout Indonesia. Shipping costs will be adjusted based on the order quantity, type of order, and the destination area. Please note that the stated costs include packaging and handling fees.

Shipment Tracking

To facilitate tracking of the delivery status, this website provides a Tracking Order menu that can be used to monitor the delivery process of the ordered products. Simply enter the Order ID obtained after completing the checkout process to track the shipment. By using this service, we ensure the security and quality of the Bali Kultura skincare product delivery. Additionally, you can contact our representative customers service.

Delivery Time and Cost


The estimated delivery time will be adjusted based on the expedition service used. Deliveries on Saturdays, Sundays, or national holidays will be processed on the next working day. The product’s shipping cost can be viewed on the checkout page after entering the shipping address in the billing details. After payment confirmation, the ordered products will be processed for shipment to the designated address. In the event of a surge in orders, delivery will be made no later than two days after payment confirmation.

Shipping Address



The time it takes to receive your order depends on the shipping method and location. The estimated delivery time will be provided during the checkout process and can be adjusted based on the expedition service chosen. Deliveries on weekends or holidays may be processed on the next working day.

returns & Refund

Returning Bali Kultura products often involves a straightforward process. Kindly Reach our representative customer support through the provided contact information.

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The time it takes to receive your order depends on the shipping method and location. The estimated delivery time will be provided during the checkout process and can be adjusted based on the expedition service chosen. Deliveries on weekends or holidays may be processed on the next working day.

To initiate a return for an unsatisfactory item, please refer to the return policy provided by Bali Kultura. Typically, there will be instructions on the website you can contact our representative customers service regarding how to return items, the timeframe for returns, and any specific conditions that apply.

You can track your order by using the Order History menu on the Bali Kultura website. Enter the Order ID obtained after completing the checkout process to monitor the delivery status. Additionally, you can contact our representative customers service.

Bali Kultura takes pride in sourcing the finest materials for its products. Each product is crafted using natural extracts sourced from the fertile soils of Indonesia. We carefully select and blend these high-quality ingredients to create a truly indulgent and transformative experience. Our commitment to using natural materials ensures that you can enjoy our products while knowing you are treating yourself to the best nature has to offer.

At Bali Kultura, we prioritize safety and the well-being of our customers, including children. Our products are designed and formulated to be safe for use by adults. However, we recommend keeping our products out of the reach of children and using them under adult supervision. If you have specific concerns or questions regarding the safety of our products for children, please reach out to our customer support team, and they will be happy to assist you.

The shipping origin of the products its from Perum dalung permai Jl. Tegal permai P3 No. 58 Br. Tegal permai, Kerobokan Kaja, Kuta utara – Badung.